Product Info

transcosmos provides BPO (Business Process Outsourcing) services to address the challenges of managing back-office operations for client organizations. By integrating human ingenuity (Operational Excellence) with advanced technology, we transform business processes and support end-to-end business infrastructure. Our services effectively enhance efficiency, reduce costs, and improve quality. Additionally, with one of the largest offshore networks in Asia, we deliver flexible and high-quality services.

■ Key Features
・Extensive Service Network
Utilize nearshore centers in Japan and 18 offshore centers across Asia to provide efficient and competitive services.

・Wide Coverage
Support back-office functions such as planning, production, logistics, accounting, and HR, as well as sales and after-sales services.

・Operational Excellence
With extensive experience and exceptional operational capabilities, we deliver high-quality outsourcing services.

・Integration with IT
Leverage the latest technology to promote digitalization and automation of business processes.

■ Our Services
・Back-Office Optimization
Enhance efficiency in accounting, HR, procurement, inventory management, and supply chain management operations.

・Sales and After-Sales Support
Provide comprehensive support for customer service, sales management, and service operations.

・Offshore Services
Utilize service centers in Asia to deliver cost-effective and high-quality services.

・IT Solutions Implementation
Support the adoption of digital tools and RPA (Robotic Process Automation) to automate tasks and improve efficiency.

■ Applications
・Increase Efficiency and Reduce Costs: Outsource complex back-office tasks to improve operational efficiency.
・Support Business Growth: Outsource non-core tasks to focus on core business activities.
・Global Expansion: Leverage offshore and nearshore structures to handle a wide range of operations.
・Enhance Quality: Utilize Operational Excellence and technology to deliver high-quality services.

transcosmos’ BPO services support various aspects of business operations, driving growth and enhancing competitiveness. With a strong offshore and nearshore network, we offer flexible and high-quality solutions.

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